Terms & Conditions

Last updated: September 2026

1. About these terms

These Terms & Conditions apply to the use of this website and to career-coaching and advisory services supplied under the commercial name EU Affairs Careers by Doubleu Consulting SRL, a Belgian private limited company with enterprise number 0642.732.193 and VAT number BE 0642.732.193 (“EU Affairs Careers”, “we”, “us” or “our”).

Career-coaching services are delivered by Michael Ulrich on behalf of Doubleu Consulting SRL.

By making a booking or purchasing a service, you agree to the version of these Terms presented to you during the booking or purchase process.

2. Services

We provide career-coaching and advisory services relating to careers in EU affairs. Depending on the service selected, this may include career direction, professional positioning, job-search strategy, application feedback and interview preparation.

The scope, duration, price and format of each service are described on the website or confirmed in writing before the booking is completed.

3. Nature of the services

Our services provide coaching, guidance and professional feedback. They do not constitute legal, immigration, psychological, recruitment or employment advice.

We do not act as an employer or recruitment agency and do not make hiring decisions on behalf of third parties.

4. No guarantee of outcome

We will provide the agreed services with reasonable care and professional diligence. However, we do not guarantee interviews, job offers, contracts, promotions, admission to an institution or any other specific professional outcome.

Hiring and selection decisions are made independently by employers, institutions, recruiters and other third parties.

5. Client responsibilities

You are responsible for:

  • providing information that is accurate and complete to the best of your knowledge;

  • attending scheduled sessions on time;

  • reviewing and implementing recommendations at your own discretion;

  • ensuring that applications and other materials submitted in your name are accurate; and

  • making your own career, employment and application decisions.

6. Bookings and payment

Submitting a booking through Calendly constitutes a request to purchase the selected service. The booking is accepted, and the contract is concluded, when we send you a confirmation email and invoice.

The applicable service, date, duration and price will be displayed on the website, through Calendly or confirmed in writing before the contract is concluded.

Payment must be received before the service begins, unless otherwise agreed in writing. If payment is not received on time, we may suspend or cancel the booking after notifying you.

You are responsible for checking the date, time and time zone stated in the booking confirmation.

7. Rescheduling and cancellation

You may request to reschedule a session by contacting us at least 24 hours before its scheduled starting time.

A session cancelled or rescheduled with less than 24 hours’ notice may be charged in full, except where mandatory law provides otherwise or where we agree otherwise in writing.

If we need to reschedule a session, we will offer a reasonable alternative. If no suitable alternative can be agreed, we will refund the amount paid for the affected session.

The cancellation policy in this section is separate from any statutory right of withdrawal that may apply to a distance contract.

8. Consumer withdrawal rights

If you purchase a service as a consumer through a distance contract, you generally have the right to withdraw from the contract within 14 calendar days, subject to the conditions and exceptions established by applicable law.

To exercise your right of withdrawal, you must inform us clearly of your decision by emailing hello@eu-affairs.com before the applicable withdrawal period expires.

If you ask us to begin providing a service during the withdrawal period, specific rules may apply, including regarding payment for services already provided.

Nothing in these Terms limits any mandatory consumer right.

9. Refunds

Once a coaching session has been fully delivered, no refund will be provided except where required by applicable law.

Refunds for coaching programmes, partially performed services and unused sessions will be determined in accordance with the programme terms communicated before purchase and any applicable statutory rights.

Nothing in these Terms affects any mandatory right of withdrawal available to consumers under applicable law. Please contact hello@eu-affairs.com if you wish to exercise that right.

10. Confidentiality and recordings

We will treat information shared during coaching as confidential and will use it only to deliver and administer the services, except where disclosure is required by law or authorised by you.

Neither party may record or transcribe a session, or permit an AI note-taking or transcription service to participate, without the other party’s prior agreement.

Personal data is processed in accordance with our Privacy Policy.

11. Intellectual property

Unless agreed otherwise in writing, all rights in our coaching materials, frameworks, templates and written resources remain with Doubleu Consulting SRL or the relevant rights holder.

Materials supplied to you may be used for your personal, non-commercial career-development purposes. They may not be sold, published, distributed, licensed or reproduced for third parties without our prior written permission.

This restriction does not prevent you from using your own CV, applications, interview answers or other personal materials developed during the coaching process.

12. Website information

This website, including any articles, guides, commentary and other published materials, provides general career-related information. The content is not tailored to your individual circumstances and should not be relied upon as the sole basis for a career, employment or application decision.

Any personal observations or opinions expressed are those of the author. They do not represent or imply the endorsement of any employer, EU institution, organisation or other third party.

We take reasonable care when preparing content but do not guarantee that all information will remain complete, accurate or current. Recruitment practices, eligibility requirements, deadlines and institutional procedures may change. You should verify material information with the relevant employer, institution or official source before acting on it.

Nothing in this section excludes our obligation to provide paid services with reasonable care or affects any mandatory rights available to consumers.

13. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to mandatory law, we are not responsible for:

  • hiring or selection decisions made by third parties;

  • actions taken by you independently following a coaching session;

  • inaccurate or incomplete information supplied by you; or

  • indirect or unforeseeable loss arising from the services.

Any further limitation of liability is subject to applicable Belgian consumer law.

14. Changes to these terms

We may update these Terms from time to time. The version applicable to a paid service is the version presented to you when the relevant booking or purchase is completed, unless a change is required by law.

15. Contact

For questions about these Terms & Conditions, please contact:

Doubleu Consulting SRL
Operating under the commercial name EU Affairs Careers
Enterprise number: 0642.732.193
VAT number: BE 0642.732.193
Email: hello@eu-affairs.com

Additional company information is available on our Legal Information page.